Never miss another new-patient enquiry.
StarBot answers patient questions 24/7, captures enquiries, and books appointments directly into your calendar.
- ✓ Answers after hours
- ✓ Books appointments
- ✓ Reduces missed enquiries
Brightside Dental
StarBot · replies instantly
Try it like a patient would. Brightside Dental is a sample practice, so no real appointments are booked.
A helping hand when reception can’t answer.
Give callers a clear next step—even when your team is busy or the practice is closed. Starion’s automated phone assistant answers routine questions using your approved practice information and captures appointment requests for your reception team to confirm.
Built to support your team—not replace it.
Overflow & after-hours support
Handle routine enquiries when reception is unavailable.
Appointment requests, captured
Collect the caller’s details and preferred time for staff follow-up.
Your team stays in control
Use approved information, agreed handover rules, and staff confirmation.
Limited pilot availability. Call routing, integrations, and suitability are confirmed before deployment.
Example appointment request
Caller: Alex Taylor
Patient type: New patient
Preferred time: Tuesday afternoon
Status: Awaiting reception confirmation
Illustrative demo — fictional caller information.
A clear handover—not another disconnected message. Your team receives the request and confirms the next step.
11:47 pm. The practice is closed. A new patient books anyway.
Watch a real after-hours enquiry go from first question to a confirmed appointment in your diary, with no one on reception.
Brightside Dental
StarBot · online
Practice closed
A patient with toothache lands on your website late at night.
Your calendar · Wednesday
Practice inbox
No new messages
23 extra appointments in 30 days
23
extra appointments booked by StarBot in the first 30 days, with no extra reception hours.
The problem
A busy clinic was missing after-hours enquiries. Patients who found the website in the evening hit a voicemail or a contact form, and many had booked elsewhere before reception could call back the next morning.
What we installed
StarBot was trained on the clinic's treatments, prices, opening hours and FAQs, then connected to its booking calendar. Anything clinical or complex was handed to the team for a callback.
The result
StarBot answered patient questions and booked consultations automatically, day and night. Reception started each morning with new bookings already in the diary instead of a backlog of messages to return.
Test the workflow first. Expand when it works for your practice.
We confirm your phone setup, call volume, and appointment process before recommending a plan.
Start with a pilot
Test reception backup in your practice.
$199 $99.50 one-off 50% OFF
14 days from agreed go-live
100 AI-handled call minutes included
- ✓One practice
- ✓One agreed call-handling use case
- ✓Practice-approved administrative FAQs
- ✓Appointment-request capture
- ✓Agreed notification and handover process
- ✓End-of-pilot review
No automatic subscription. Additional usage requires your approval.
Move to the managed plan within 14 days of completing your pilot and we’ll credit $99.50 against the setup fee.
Discuss a PilotManaged Reception Backup
Ongoing support for your front desk.
$249 $124.50 /month 50% OFF
+ $299 $149.50 one-off setup
300 AI-handled call minutes per billing month · Additional usage: $0.50/minute
- ✓One practice
- ✓Agreed overflow and/or after-hours routing
- ✓Practice-approved administrative FAQs
- ✓Appointment-request capture
- ✓Agreed staff notification and handover
- ✓Monitoring and error alerts
- ✓Monthly performance summary
- ✓Up to two approved FAQ-update batches per month
Monthly rolling agreement. Direct booking and custom integrations quoted separately.
Book a Setup ReviewImportant information
- • Appointment requests are not confirmed bookings.
- • Direct booking requires a supported, separately agreed integration.
- • The assistant does not diagnose or provide clinical advice.
- • Existing phone-provider forwarding charges are not included.
- • Unused included minutes do not roll over.
- • Additional usage is subject to an agreed spending cap.
- • At the cap, calls follow the practice’s agreed fallback route.
- • Setup begins after technical suitability and scope are confirmed.
Could reception backup work for your practice?
Book a 15-minute call. We’ll review your phone system, the enquiries you want help with, and whether a pilot is a sensible fit.
Book a Free 15-Minute CallNo obligation. No changes to your phone system during the call.
1. Understand your reception workflow
2. Check technical and operational fit
3. Agree a sensible next step
See it working on your practice first.
“I’ll build a working demo of the AI receptionist using your practice’s services and opening hours. If you like it, we can discuss installing it.”
- 1.Tell us your practice name and website.
- 2.We build a private demo trained on your services, prices and hours.
- 3.You get a link to try it. No call, no commitment.